Questions, answered

We visit for about an hour, measure the tub opening, check the floor and walls and ask how you'd like to use the shower. There is no charge for the visit or the quote. The quote comes in writing, lists what is removed, what goes in, the fixtures and the days, and gives one price for that list.

The size of the shower, acrylic or tile, whether the drain moves, glass or no glass, and what we find behind the old walls. The pricing page lists each one.

When your city or county asks for one, we pull it and the inspection is part of the schedule. Jobs that move the plumbing usually need one. The permit fee is listed on your quote.

An acrylic swap is usually two or three working days, a tile shower about five, and an easy-entry shower five to seven. Winter is a busy stretch for us, so ask at the visit how soon we can start.

It can. Paint in homes built before 1978 may contain lead, and the EPA's lead rule covers paid work that disturbs it. Tearing out a tub surround counts: the small-job exemption (6 square feet inside) does not apply to demolition. We ask the year your house was built at the visit. If it is before 1978, the work follows the EPA's rule: we seal off the work area, use dust-control methods and clean up with a HEPA vacuum. Our certification is listed on the license page.

We stop, take a photo and show you. Then we write the repair and its price, and wait for your yes before we go on.

Any change to the list, such as a different tile or an extra grab bar, is written down with its price and signed by you before we do it.

They are written in your contract and follow Florida rules. We never ask for the full amount before the work starts.

Yes. Many communities ask for a request form, proof of insurance and set work hours. We fill in the paperwork with you. Your association has the final say.

We repair leaks and defects in our workmanship for one year after the work is finished. Fixtures, tile and glass carry their manufacturers' warranties. Terms, limits and exclusions are written in your contract.

We don't remodel kitchens, move walls, add bathrooms or repair roofs. If your bathroom needs more than a shower, we say so at the visit.

Magdalena and Armando do. The quote and the schedule come in Spanish too. Ciara speaks English.